Tag: CRM

If you have been considering how you can reach customers in a new, positive way, then you might be wondering what is a CRM (customer relationship management) and how can it help me? When you want to build quality relationships with your customers, then having a …

No one will argue that all customers are easy to deal with. But a company that chooses to ignore the customer service aspect of their business will be destined to fail. There are good and bad notes to take away from each customer engagement, and the …